Early Access

FAQs

Frequently Asked Questions

What can I download and generate?

Currently, you can download and generate objects and characters. All assets are textured and all characters are rigged.

What can I use my assets for?

All assets are currently under the Creative Commons License. This means you can copy, modify, distribute, and use the work for any purpose, including commercial ones, without permission, restriction, or the need to attribute the creator.

What file formats are supported?

All assets are downloaded in GLB format.

Where can I use my assets?

There are many platforms that support GLB format. We have tested the platforms listed below.

We have not tested all platforms that support GLB formats, however GLB format is used widely across many platforms. Share your feedback in our feedback Discord channel, and let us know any issues you find.

  • Roblox
  • Unity
  • Blender
  • Web Worlds
  • Garry's Mod

You can read our platform guides here!

What do I use credits for?

Credits are used to generate assets. You can purchase credit packs using a debit or credit card via Stripe or SOMI tokens through your connected wallet.

How do I buy credits? What payment methods are supported?

You can purchase credit packs using a debit or credit card or SOMI tokens through your connected wallet.

What subscriptions are available?

Subscriptions are not currently available, but they will be introduced in the future. For now, you can get credits through credit packs.

Do you offer refunds?

All credit purchases are non-refundable, except as required by law. Refunds may be considered where you might be charged incorrectly or other technical issues that apply. Contact us at support@msquared.io or via the support Discord channel.

I need help. Does Mash provide support?

Of course we're here to help. If you have any feedback, bug reports, feature requests or general questions please contact us at support@msquared.io or join our Discord!

How do I report malicious content, IP infringement, or provide feedback?

You can report content using the flag button on every asset page. Select your reason for flagging and provide any additional details before submitting.

You can also contact us at support@msquared.io.

FAQs